波多包爾浩我的住宿酒店 (MyStay Porto Bolhão - Pool & Garden)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

The room we had simply was not as advertised. The photos & description show a second or third floor unit with a private balcony and a large bedroom, we were put in a ground floor unit where the “private terrace” is simply a slightly fenced off section of the patio space open to all guests. Shower was moldy and the room smelled mildewed. There is no check in or concierge—everything is communicated to you via an AI chatbot. No concierge means bags can only be stored in paid lockers on-site (one of which was broken and accepted our payment without opening).

The hotel was clean and bright and was in an excellent location. Would definitely stay here again.

The room was clean and comfortable and exactly as described

The room was great and the location was convenient.

We have hooked four rooms and all rooms are very unhygienic. When we entered the rooms, there were still hairs on bedsheets, bathroom floors and toilet seat. The duvet covers and pillow cases have stains on them. The floor almost felt like the have forgotten to sweep or vacumn. There’s cobwebs on the ceiling that does not seem like it was there for more than a few days. Bathrooms have moulded and discoloured silicon throughout, you really don’t want to step on it. The check in was done online a few months prior the day of arrival and we still have not received the codes on the day so we had to be let in by other guests, trying to phone up the contact number provided and get the access code to the room.

Lovely stay and apartment in a great location. The balcony furniture would benefit from being renewed, it didn’t look very strong. There were also 4 of us staying but only 2 plates and limited kitchen items. It didn’t matter too much for us as we mostly ate out.

Paid extra to stay in a terraced room. Ended up on ground floor low ceiling room. The room was full of damp. The corridor outaide the room had serious damp. You could leave door open for freah air as it is on ground floor and had a garden which peiple came to smoke. Very disappointed and the joke being paid extra for this room. No solution to move as it was fully booked aparently even though they have several propeties in the area. The instructions to into the property was poor. Didnt specify room number and i had to get in touch with customer services. Being an online Nd humanless check in seems good on paper but when there is issues there is no support. There are better options in the city which i have used before i would use this company again

Really comfy little studio-like room with small kitchenette and lovely terrace. Very clean and modern. My only slightly negative point would be the later than usual check in time, but a staff member was happy for me to leave my bag. Would recommend and would definitely stay again.

Great location , clean, everything we expected! The little patio would’ve been great if the weather was better. Recommend for sure .

It was short but it was comfortable