ITC 新德里孔雀王朝豪華精選飯店 (ITC Maurya, a Luxury Collection Hotel, New Delhi)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Lovely hotel, all staff are extremely friendly and helpful, hard to single one out.

The ITC Maurya is now a pale image of its former self. The property is dated. The staff aims to please but is handicapped. The iconic restaurants can be patchy, brilliant one day and less than average the next. Too many newer entrants in the hospitality business are giving the grand old lady a tough time.

I love it

Property is undergoing renovation and there were areas with active construction. We had some roof leakage right outside our door with water puddling. While staff promptly took care of it, there was a moldy smell after. The staff here appeared busy but were loitering for the most part. Any requests and they would acknowledge and not execute or pretend request was never made. While Ayush, the hotel manager tried to make it up with free dinner which we appreciate, I do think the staff needs training and up their game in being service oriented. Overall an ok experience and at times frustrating with check in and check out.

Always a great stay at Maurya

Bed was not at all comfortable. Rest everything was amazing.

We had a wonderful stay and would happily come back. The room was spotless — clearly cleaned to a high standard, with fresh linens and everything in good working order. It's the kind of place where you can settle in without a second thought. The staff really made the difference. They were friendly, attentive, and genuinely helpful with directions and local tips, which made getting around so much easier. Breakfast was a highlight — a good spread with plenty of variety, and a nice way to start each morning before heading out. Highly recommend for anyone wanting a clean, comfortable, well-located stay with great service. We'll definitely be back!

Good Breakfast Spread , iconic hotel ,

Welcoming staff who took good care of my parents . He received a cake for his birthday and all staff were polite, respectful and attentive.

There is no doubt that ITC Maurya is 5* hotel however the service I received and the some of the food I ate was 3* quality. I did expect better and was disappointed. I would come back on my own terms however not enough was made to impress me to properly change my experience. Offering me a free dinner isn’t good enough. Nothing stops me staying at a different hotel next time I’m in Delhi. A one off incident is fine and passable. Please don’t make this a constant.