皇冠假日- 聖地亞哥 (Crowne Plaza San Diego - Mission Valley by IHG)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

This was an older resort type of property that folks would come to if they were visiting the area in large groups. The property is expansive. So much so that you need a bell cart to get to your room is you’re not driving. The property itself is a bit antiquated and should be updated as soon as possible. In doing so I could see returning at some point in the future with a group or maybe kids. Not necessarily for the weary working traveler.

Grounds were beautiful, staff was super helpful, only thing they could improve is bar/lounge, we stopped in had a drink, 3 people on staff and only one other person, the bartender served us, never came over to see if we wanted another.

The hotel is older. However it is very clean . The morning breakfast buffet was cold

I did not like that breakfast was not included. I only had breakfast one day at the hotel. I found breakfast locations in Old Town SD for all the other days for way cheaper and better taste. I did not like that our group all payed a different price for parking. Yes, you have to pay for parking!

Staff are great.

Great Stuff. I'm in a wheelchair and room was very accessible for me: wide doorways, open area under sink so I could roll right up to it. Bed was low enough for me to transfer on my own. Hotel beds are usually excessively high, so this was a bonus. Awful Stuff #1: Upon check in, we requested a luggage cart. Staff appeared clueless about where one might be, as there were none in the lobby area. There was no effort made on their part to find one for us. Since I am in a wheelchair, I must rely on my partner to handle all the luggage. He finally found one on his own. When he finished using it, he placed it outside our room...the next morning it was still there, and cleaning staff were already around, so it could have been returned to the lobby. Now we know why no carts were available. When we checked out, we asked front staff for a luggage cart. There was a horrible language barrier, so again, my partner had to find one on his own. During our stay, we saw many scattered around the property. Inacceptable service. #2: Disabled parking. Again, since I am in a wheeelchair, disabled parking is essential for us. When we returned each night about 11 p.m., not only were the FOUR disabled spaces taken, but parking was only available on the outskirts of the parking lot. My partner had to drop me off at the curb, and search for general parking. There are 2 disabled spaces outside the lobby, but they have a 30 minute check on limit. Those should he made available at night timeUNACCEPTABL

Noisy room, dirty room, unhelpful staff who did not help or offer anything when I informed the

The staff was helpful and really nice. I also liked the gated parking lot with security. Actually, everything was great but the hotel is a little dated.

The pool is actually heated and this is worth extra money. We spent more time in the pool than we normally do. The hot tub was big enough for several people. The only complaint would be the breakfast buffet being $15 for anyone over 6. The food was decent. It was just pricey for a kid who only had cold cereal and OJ. That being said, we will stay here again and just bring breakfast food. The location was very convenient and staff was very helpful. The beds were comfortable and the r balcony was helpful for drying towels at the end of the day. I would give 4.5 if I could.

Great experience