美洲嘉年華坎昆別墅酒店 (Fiesta Americana Cancun Villas)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

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Everything was good. Did not have any issues what so ever

My wife and I spent one week at this beautiful resort with the most talented, caring and friendly hotel staff especially the receptionist who upgraded our room to a beautiful suite with spectacular views of the swimming pool and Carribean Sea. The hotel is closer to all main activities and 10 minutes walking to one of the largest grocery stores and restaurants. The party zone was walking distance and the area was very safe and inviting. Unlike the other all incusive hotels, this hotel has restaurants and the prices were much cheaper and affordable. We bought groceries and made sandwiches and made breakfast. The Travel desk was so helpful and we booked our trips to Chichin Itza and had a great time. Special thanks to Alberto and Cinthia Fl for helping us with everything and made our visit very special. I strongly recommend for families and couples to stay in this beautiful resort hotel.

I didn’t like that the pool was only 4ft, no intertament, the pool water was sooo hot and no space to walk at the beach at all. Also, the bar inside was always closed. The air conditioner went off for a while and the floor got so slippery almost fell.

La habitación estuvo muy limpia. La habitación. Estaba renovada con Nuevo micro y refri. Tenía lavaplatos la estufa me parece que no fuera renovada, pero estaba bien los baños si fueron rosados ya tina sólo regadera, pero para mi opinión mejor los colchones están nuevos y muy cómodos.

El personal es extremadamente atento creo que el costo diario por mascota es excesivo. Me gustó mucho el balcón y me encantó la remodelación de las habitaciones. Por otro lado el servicio a cuarto los chilaquiles no fueron totalmente de mi agrado. Los chef se deberían de esperar un poco más para quedarnos a consumir en el hotel.

It’s nice location and beautiful sea views.the food is not interesting to my kiddos though.

La limpieza en el cuarto fue buena pero la tina de baño muy alta y anticuada en general el hotel me pareció anticuado,la alberca no lucia nada espectacular y el mar es algo difícil para llegar hacia la orilla en caso de una persona incapacitada.

There’s no large sandy beach in front like the neighboring resorts, but at least there’s beach chairs in a short sandy area facing a rocky beach. The hotel feels a little dated but rooms are clean and amenities are great.

I loved the fact that the hotel had a beach that was being cleaned and maintained several times a day. The hotel is very comfortable and has free self-serve laundry facilities, which I found very convenient! Also, the location is great! Walking distance to convenience stores, grocery stores, pharmacies, ferry station, restaurants and more. We also enjoyed the gym, very clean and well equipped. I’ll definitely come back and recommend it to friends and family!