亞特蘭大凱悦酒店 (Hyatt Regency Atlanta Downtown)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

It was great

Everything was amazing

I highly recommend the breakfast buffet. It is one of the best I’ve had in a long time. Everything from fresh honeycomb to smoked salmon. Where within walking distance of the aquarium, and the staff were very friendly. I would definitely stay here again.

The property beautiful and the staff was very helpful and friendly. I have stayed at hotels that are not as upscale as this one and received complimentary bottles of water. Each bottle in the room was $4.00 unless you were a Hyatt Elite member. This was the one negative feedback that I have.

Clean room, room balcony was nice, the inside bar was good for drinking and not driving. Overall 10 out of 10 recommend.

Great hotel with everything. We will be back!

The hotel is in Convenient location, everything is perfect—except for two things: the beds are itchy (though there are no bedbugs), and the breakfast is expensive for what is offered.

Limpio

Absolutely love this hotel and have had a great experience every time!

Firstly, I have no problem with customer-facing staff whose first language is not English, however, I do have a problem with a hotel where 90% of their staff are unintelligible due their English proficiency. I could understand very little of what the staff was saying most of the time. They spoke very quickly, quietly, and with poor English, and when asked to repeat themselves, they would say everything again exactly as they previously said it. In fact, some of the staff would get visibly and audibly agitated and annoyed at my inability to understand them. I was born less than a hundred miles from here—I’m not the problem to be getting angry at. Secondly, I understand the staff is not responsible for hoodlumism of the locals, however, it does become the fault of the staff when they allow locals to use the front entry, valet, and parking areas as a hangout spot. Allowing gatherings in the areas I am paying for access is unacceptable when they’re blasting loud music, fiddling with their cars, cussing and shouting. Thirdly, I am not too keen on the valet requiring pickup from the underground lobby, especially when I dropped it off at the front, and when the front valet/parking is being abused as a hangout. Also, I was not told of this until I got all of our belongings and to the front. Lastly, if the kitchen closes an hour before their stated closing, you should say that. I will find alternative accommodations elsewhere should I return to the area.