東京丸之內四季飯店 (Four Seasons Hotel Tokyo at Marunouchi)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Our stay at Four Seasons Tokyo at Marunouchi was exceptional from beginning to end. The hotel delivers true luxury, not just through its beautiful rooms and prime location, but through its people. The service was simply impeccable. Every interaction was met with genuine warmth, kindness, and an incredible attention to detail that made us feel truly welcomed and cared for. The concierge and front desk teams were outstanding—professional, knowledgeable, and always eager to help. Whether it was restaurant recommendation's, transportation, or special requests, everything was handled effortlessly and with a smile. What impressed us most was that the hospitality never felt scripted. Every member of the team went above and beyond to anticipate our needs and make our stay seamless. It is clear that guest experience is deeply embedded in the culture of this hotel. We travel frequently and have stayed at many luxury properties around the world, and the service at Four Seasons Tokyo at Marunouchi ranks among the very best. We left feeling genuinely grateful for the experience and would not hesitate to stay here again. Highly recommended.

Wow! This hotel exceeded all expectations in all areas. My family and I stayed in this hotel for 8 nights and every single day was made extra special by the staff. Our hotel room was made personable with a welcome card and special treats. My son just had his Birthday and was left a special treat. The nightly teas were an added touch after a long day out exploring. The rooms were beautiful (recently remodeled) and clean. The bathrooms were fully stocked with amenities and yummy smelling toiletries. The staff went above and beyond here. Mitsuo and concierge were always extremely helpful with transportation and recommendations. Breakfast staff was super friendly and gave great recommendations with sight seeing and shopping. My family enjoyed the breakfast upstairs as it was delicious and so many options. Jens always made sure my son's French toast order was put in the kitchen the moment we arrived! A hotel that goes above and beyond and truly enjoy their jobs shows it with the staff. If you have a chance to stay at the Four Seasons don't hesitate. I can't wait for our return trip to Tokyo and our stay here next time.

We had a wonderful time with a helpful team attending to us, convenient location and lovely renovated rooms!

Incredible staff; they were extremely helpful with every request and in every situation

Ecxellent