豪華住宿系列的ZEN套房古爾岡 (ZEN Suites Gurgaon - LUXE Stays Collection)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Very helpful staff

Overall a very nice stay here. The rooms are very well appointed and the staff is extremely polite and responsive. The ACs had an issue but the staff helped relocate us as well as made sure everything was working correctly. In addition, they also replaced the AC units promptly. Very good hospitality, would definitely stay with them again. overall 5*****

The gym was quite adequate, very well kept, and open at all hours, perfectly suitable to my needs.

The room was like an apartment equipped with full size fridge, stove, utensils, cups, pots and pans. The AC was crisp and cold. The breakfast was lacking variety. It is mainly a wedding venue so expect louds drums and music late into the night. No shops or food places within walking distance. Good for price if you get discounted rate

Yes

Yes

Room was good, staff was courteous and friendly.

Staff were top notch! Friendly desk welcome, kind helpful porters and the room was lovely and spacious. Kitchen well equipped and great for one who prefers not to eat out. Local shops/supermarkets close by. Some constructive feedback to improve in small areas. There is no tv box so could not watch tv unless having a subscription. Perhaps as you find in international hotels, an online chargeable per day/hr service if possible. It would also be useful to have labels on switches for hot water, fan, cooker etc. as it took some guessing to figure out what controls what. It maybe okay like this for Indian guests but but more challenging for foreign travellers. Drain issues in bathroom in this hotel as with many others of this rating seem common place but was manageable and didn't negatively impact our stay. The complimentary soap/shampoo/shower gel are too small and not enough for one person let alone 3 guests. No complimentary tea bags, coffee, sugar etc. provided to make refreshments. The complimentary buffet breakfast was great addition, however the large room in which this is served on the first floor could do with some comforting décor, music and positive ambience. Overall an excellent place to stay. I stayed here with my elderly parents, who needed rest for a few days following a long tour, before leaving to board an international flight from IGI Dehli Airport. This establishment fully served its purpose for us and we would highly recommend this place to stay.

Nice room, good breakfast

The staff were so helpful. The bed was really comfortable with lovely soft pillows. The room was nice and big and so quiet. And to top it all the shower was so good. Definitely recommend this place