利雅得勞斯亞酒店 (Riad Lorsya)

星級評鑑以住宿資訊（飯店提供之服務與設施等）綜合評等為基準，僅供參考

Room was nice, staff was helpful, beautiful balcony

Notre chambre était sur la terrasse au 3ème quand on est arrivé il fesait 40 celcius dans la chambre et la climatisation était déficiente donc à notre retour le soir il faisait encore pres de 30... J'ai fait un mauvais choix d'hébergement, j'aurais due aller ailleurs...

Excellent stay. The bed can be slightly improved as it felt slightly tilted, but I'm sure this can be fixed quickly. I recommend this place.

The place looks *so* much better in the photos on the website; in person, there is a huge difference. The small pools were very dirty and completely unmaintained. The bathroom was also poorly maintained—the toilet bowl actually wobbled whenever I sat down. The staff members were very pleasant, but the hotel is in dire need of extensive maintenance. Furthermore, actually finding the hotel inside the Medina was an absolute odyssey! The GPS seemed to get completely lost, and nobody in the area knew where the place was. I ended up wandering around in circles—tired and thirsty—for over 35 minutes. Honestly, it was all a bit of a hassle.

Room was clean, spacious and the bed was comfortable. The staff were helpful and the breakfast delicious. We didn’t use the pool as wasn’t quite warm enough but liked to head to the roof to read in the afternoons!

The staff were super kind and accommodating. The location was great, just a 5 minute way from everything which was super convenient. The rooms were very clean and beds were comfy. The bathroom was clean and had everything we needed (hair dryer, towels, shampoo, body wash, etc). The terrace was very beautiful and overlooks the city. I accidentally broke my key during my stay and they were very kind about it and replaced it. They also served breakfast which we really enjoyed. Check out was very easy. Everything about this stay was great and we would recommend to everyone coming to Marrakech.

Welcoming and really helpful team at Riad Lorsya.

C

The room.was spacious and clean with a great view. Bonus... elevator! Checking in was easy with code for the door sent prior to our arrival. The biggest issue was not understanding the hot water heater. No information on how to use it and i couldn't find anything online. We got it to work but there was water on the floor everytime we used it. I don't know if the unit is faulty or if we used it wrong. No one spoke much English for us to ask. The location is nice, near the mosque, but out of the way for anything else.

Great location right by the medina, staff really helpful..from meeting us at the taxi and guiding us through the alleys on the first day, to taking us to the hammam, to making mint tea and cake on an afternoon...just lovely. Rooms clean and beautiful. Real mixture of nationalities staying which made breakfast a place for conversation and exchange of stories.(variety of food for all nations)