西納山酒店 (MOUNT SINA HOTEL BY AURA)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Need daily cleaning. Not the same as the photo.Shower curtain need to replace new one.

Ok

It was fairly good and budget friendly place to stay in Dubai

Staff very kind

No

We decided not to stay there as the place was in a small alley. Not very friendly looking. Maybe a one star. Not my standard.

I recently stayed at this hotel with my family, booking two rooms for our visit. Unfortunately, we were disappointed by the lack of basic amenities—neither room had towels upon arrival. After requesting them, we received only one. The staff appeared untrained in hospitality, especially the front desk attendant, who was unfriendly and rarely looked up from what seemed to be his computer or device, giving us minimal attention. Additionally, the hotel’s location is extremely noisy and crowded. For those expecting to meet with local friends, it’s quite challenging due to the limited parking options nearby.

I recently stayed at this hotel with my family, booking two rooms for our visit. Unfortunately, we were disappointed by the lack of basic amenities—neither room had towels upon arrival. After requesting them, we received only one (yes, just one towel). The staff appeared untrained in hospitality, especially the front desk attendant, who was unfriendly and rarely looked up from what seemed to be his computer or device, giving us minimal attention. Additionally, the hotel’s location is extremely noisy and crowded. For those expecting to meet with local friends, it’s quite challenging due to the limited parking options nearby. We stayed there for three days but nobody came to service our rooms. Breakfast was good as they kept on changing the menue each day. The music was too loud in the breakfast restaurant. The lady over there wasn’t friendly either. They didn’t have enough bowls of sugar at each table. Guests would have to go from table to table to get it wherever it t was available. The positive side of the outside of the hotel is that there are several stores and some nice restaurants.

They put a toxic/hazardous material for me to inhale through the exhaust fan of the bathroom, that made the exhaust fan to be exhausting to the inside than exhausting from inside to the outside. Staff are terrible, and want to give so much harm to my well-being and health. I'll encourage everyone not to stay in this not safe property. The bed linen and pillow bags are also itchy, seems it haven't been washed for years.

Not a great stay. Find alternatives