荷里活星光大道環球影城Lexen酒店 (Lexen Hotel- Hollywood Walk of Fame/Universal Studios)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

In the website it's say it's pet friendly but didnt

Everything was extremely small. Especially the rooms. Very limited parking. AC worked great, Shops close by, Not very good selection of restaurants close to the hotel. Staff was good……

Good job !!

Only one of the air conditioners worked. I cleaned two of the windows myself because they were that dirty.

Loved the parking and friendly & helpful front desk staff. Perfect for a HB night.

It’s obvious that ownership or management has changed. This hotel is in need of an update. Room had a bunch of minor damages. The old Blvd Hotel next door is now a building for the unhoused. The bed contained bed bugs. This hotel used to be my favorite in the Hollywood area. I will not stay here again.

We enjoyed our stay and loved the hotel’s proximity to the Hollywood Bowl—it made getting to and from the concert incredibly convenient. The staff was friendly and welcoming, and the upstairs snack bar was especially helpful after the show. The only downside was that the bed was quite low to the ground. My husband has had back surgery, so getting in and out of bed was a little challenging for him. Aside from that, we had a pleasant stay and would consider staying here again for future Hollywood Bowl events.

My wife and I attended a Hollywood Bowl concert. It was extremely convenient for us to walk to and from the bowl to the Lexen Hotel. Our car was safe and our hotel room was safe during our stay. We've stayed before and will continue to be guests at the Lexen Hotel in the future.

My family and I checked into the hotel on Saturday, June 13, 2026, and checked out on Tuesday, June 16, 2026. We have been loyal guests of this hotel and have stayed here at least once a year for several years. Until this incident, our experiences had always been positive. When we arrived at the front desk to check out, there were approximately ten guests waiting to check out and one guest waiting to check in. Several guests informed us that they had already been waiting for approximately 30 minutes and that no employee had been present at the front desk during that time. After waiting for some time, I found a telephone number and reached Manolo, a maintenance employee. He informed me that he works at the hotel only two days a week and that he was off that day, but he said he would contact a supervisor or manager regarding the situation. We continued to wait, and I later located another phone number. The individual who answered informed me that it was his day off, but he also said he would contact the manager so someone could address the situation. Approximately 40 minutes into our wait, another guest went outside to see if she could locate a hotel employee. She found an individual, later identified as an em, asleep in my personal vehicle. She knocked on the window to wake him. We learned the employee was responsible for staffing the front desk. It appears he had been asleep in my car with the engine running and air conditioner

The front desk guy working on 6/15 at 10:30am went missing - they hold your keys due to double parking and we could not leave - the front desk guys was found sleeping in my friends car with it running! I can't make this up, there were 10 people waiting to check out and/or check-in and the guy was MIA. We called the police - we went through the desk drawers hoping to find a number to the owner/manager - anyone that could help us find the front desk guy so we could LEAVE! Finally, one of the guest started looking in the cars and he was found in the drivers seat, asleep, with the car on in my friends BMW. He woke up confused and with no explanation as to why he was asleep in her car and MIA for over 40 minutes. Will never stay here again - I also think it may be next store to a halfway house - there is noise and dogs barking all night.