峇里島庫塔喜來登度假酒店 (Sheraton Bali Kuta Resort)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

+ good breakfast spread; efficient and personable staff managing the breakfast + great spa; clean and reasonably priced + modern fittings and fixtures in the rooms + right next door to many stores (uniqlo, H&M etc), and close to many restaurants/coffee houses. + efficient check-in and check-out; they facilitated early check-in and late check-out + easy to arrange cabs from them, and their markup on the price is reasonable - the one thing that we weren't satisfied with was the dinner + cocktails at daily social. the old fashioned was mid. the food wasn't great either. the person serving us was aloof and disconnected. overall, except for that one negative experience, the rest was great, so i'd highly recommend.

Thank you to all staff, special mention to spa staff for doing their best to accommodate my times . Also therapist Santini’s massage she was excellent.

Our room was amazing but was disappointing that we booked/paid for 3 children but actually had to ask for a bed and blankets for the third child. The pool area was really disappointing too for the price we paid.

The pool and the roof top are the best. Our room and the bathroom are spacious with a balcony overlooking the beach. We enjoyed our stay and happy with the service and the staff there.

Great property with amazing food and beach view!

Super comfortable hotel. Ideal for kids and lovely staff

The renovation noise was utterly deafening, but it was communicated beforehand. We just didn’t expect it to be so loud and constant. It’s impossible to swim and lounge in the area with the renovation going on. Anggi from reception made my stay. Thoroughly helpful, accomodating and solved all our problems.

Staff are exceptional, the best I have ever experienced in 20 years of travel. Prime location, attached to shopping centre with many top shops and restaurants.

The staff were really nice and polite as well as professional. The room was clean and housekeeping did an amazing job and especially we would like to say thank you to Diva. The Sheraton Kuta was excellent located next to beachwalk shopping mall and easy for food and shopping. We definitely will back!

What I liked... Location and it's attachment to the Beachwalk Mall. My room was the garden view so it was quiet What turned me off... Even though it was close to the beach it wasn't on the beach and you had to cross a main busy road to access it and the beach is hectic. The blackout curtains allowed light in from the bottom (photo attached) No room service menu on the TV and no card was available in the room I had to ask and it was made available. The TV didn't allow streaming and the TV and it's remote and finding channels was very challenging - I suspect due to it being old. Shower drainage was very poor and water was up to my ankles during a short shower. The bedsheets were clean but felt like crepe I doubt they were cotton and the mattress wasn't cosy at all. The phone was filthy and the pool didn't look particularly clean for me so never used it. The breakfast was tasty and had a good variety. My room service dishes stayed outside my door for over a day before they were collected. The spa package I got however was the only highlight for my stay here. I was disappointed by my own choice to stay at this hotel for many reasons and I doubt t I will ever use it again.