奧蘭多布納維斯塔湖喜來登度假酒店 (Sheraton Orlando Lake Buena Vista Resort - NEWLY RENOVATED!)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

We chose this hotel because it said on the Expedia website that it was a newly renovated hotel. But it really wasn’t. And still had popcorn ceilings. We had two rooms. In one the bed sheet did not fit the mattress. The hotel was out of body gel in the showers. There was a white rectangle sticky substance on the bathtub floor. In the second room there were cockroaches in the room. We will not be returning.

We did get put into a room where there was no AC but they were quick to try and fix it, and when they realized they couldn’t, we were compensated for that one night! I highly recommend this stay and it’s great for families !

Good

Had An amazing time and will come back anytime

Had an amazing time. Very clean, friendly staff and highly recommended

En realidad me fue indiferente, habian partes mas limpias que otras, en el area de la piscina las sombrillas de las mesas estaban bien sucias y deterioradas, las mesas igual, veo una exageración de dinero en tema de parqueo y fee de la propiedad

I had high expectations with this hotel, Sheraton is a hotel chain, but I'm disappointed. First they do not specify the exact cost of parking until it is successfully done in booking, second no one talks about the resort that is daily until I check in. The room does not have a microwave, the TV only accepts antenna. The air fell by itself, the floors were dirty as well as the balcony in addition to being super uncomfortable. The breakfast was excellent, the pools good. The room phone to communicate with the Front desk does not work, I had to look for the hotel number in the reservation and call from my cell phone. I won't come again.

There were dried blood spots on one of the pillows in my room upon my arrival. The pillows absolutely suck, and the plumbing seems to have hardly any pressure. The toilet would hardly flush.

Dedo and Yvonne were amazing! Great customer service, made me feel welcomed and at home.

We only stayed one day & it was awesome. We loved the fact that our room was located by the pool and bar. Our room was clean and the bed was so comfortable. The service was awesome, Deeno was so awesome for my wife’s b-day he gave us free drinks and he gave her a gift. We definitely will return here for our next stay.