施偉澤霍夫伯爾尼水療酒店 (Hotel Schweizerhof Bern & Spa)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

This is just an amazing hotel in the perfect location--right at the entrance to the old city and directly adjacent to the train station. Our room was clean and well appointed, and I can't say enough about the staff, especially the desk clerk who helped us figure out the Aare swimming logistics, She even provided us with a hotel branded dry bag for floating down the river. My only comment is that the AC was not that strong, but the staff did provide us with a supplemental AC unit which cooled the room down considerably. HIGHLY recommend !

The hotel is right by the station which is very handy for a multi centre holiday and it is very central for everything you may want to do in Bern. The staff were very helpful and pleasant. The roof terrace is beautiful and the rooms are really well equipped really comfy beds and brilliant showers. We didn’t eat at the restaurant so can’t comment on that, breakfast was 40 chf per head which seemed a lot so we used local cafes instead. There was also a 200 chf deposit per night … we were there 3 nights and had 2 rooms so 1200 chf and that was unexpected and seemed steep but it was returned within a couple of days of us leaving- something to be prepared for from a cashflow point of view.

Fantastic hotel in a great location right at the edge of old town. Valet parking was helpful Staff were very friendly and helpful. Hotel is a classic hotel with very modern upgrades. Highly recommended

We loved everything about this hotel, but didn’t like the lack of A/C . Will stay here again? Yes for sure.

Perfect!

We have multiple rooms for our privacy. We also have a nice view and it's a non-smoking area. Rooms are very spacious and clean. Everything we need, we have it. It's very comfy! Staff were very friendly, very professionals. All the tourist spots are walking distance. We get to enjoy walking. Weather is good too!

The staff was very professional and kind. The location is excellent, and the facilities are very clean and well-appointed. I didn't care for the chandeliers in the room that could not be turned off. The staff was unable to determine how we could just use the lamps in the room without overhead lighting. It was a minor annoyance, but prevents me from awarding five stars.

The hotel rooms were great and luxuries. The staff was very helpful and did everything to ensure that we had a great stay. The only issue was the AC, it did not blow any cold air and the thermostat in the room did not want to go below 20 degrees. Switzerland was having a heat wave so it would have been nice to cool off in the room.

Air conditioning was terrible, shower area smells of sewage. Was assured by supervisor a portable air conditioner would be sent to our room but it never arrived. The service on the 6th floor bar was terrible and slow. The bathroom single sink has VERY little counter space and made it difficult to get ready in the morning. Jack’s Steakhouse was about empty at 7:00 pm and the prices were very high.

Excellent, warm, helpful and pleasant staff. Excellent location close to train station and old town. Their manager, Jacqueline, was very helpful, making sure that we had a pleasant stay