菠羅奈斯泰姬恆河酒店 (Taj Ganges, Varanasi)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

I have to say I was a bit disappointed with the Taj Ganges. Looks better in the photos. I have stayed in many Taj hotels in India, and I am currently in the new Taj hotel in Patna which is truly amazing. However the Taj Ganges is not at the usual Taj standard. It's main strength is the location, away from the noise and chaos of Varanasi, but not too far either , and the stunning gardens where you can see peacocks. Well worth taking the time to walk around the adjoining Taj heritage hotel gardens. The pool are is also fabulous. But the hotel itself not so good. I booked a Luxury pool-view room but the bathroom was tiny, and on the website it showed a bathroom with a large bath, which I would have liked after intense days in hot and humid Varanasi. Most disappointing was the bed. Every other Taj has really comfortable beds. I found this bed very hard and even with an extra duvet and using extra pillows as a mattress topper it was still uncomfortable. Also very disappointing was the food. The breakfast was ok but I paid extra for the dinner buffet and it was very tasteless. I was very disappointed as this is a Taj hotel. I just had the buffet in Taj Patna, and it was one of the best meals ever. So I'd say maybe, for Varanasi try a different brand of hotel but if you are passing by Patna definitely stay in the new Taj there! Also the staff at the concierge should know more about trains to Gaya Jnc., for Bodh Gaya. I waited 5 hours at the hot train station.

It’s a great hotel with very helpful staff and well maintained. Great restaurant and a bar available in the lobby. It’s very clean, the room is in great condition and you can get anything resolved within seconds after calling the reception. Laundry service was also quite cheap and timely. We absolutely loved this hotel and would recommend it to anyone visiting Varanasi. It was probably the best service I’ve ever had in a hotel and I do travel a lot!

No comment

All good

Service could have been better. Too many mosquitoes in the lobby and restaurants. Took long time to replenish food stations.

Staff at the reception needs to change. I think the hotel has appointed trainees

Nice experience

Remodeling of restaurant and bar are amazing, rooms are ok

Nice place

Breakfast was decent bacon was cooked pretty good. Room was comfortable and clean. Only issue was someone had charged dinner buffet to our room. So make sure to double check your bill before leaving. The front desk staff took care of the error.