里賈納酒店 (Hotel Regina Wengen)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

We had a charming fairytale stay in the hotel which was grand and lavish. The hotel was ideally located with stunning views of the mountains and glacier, set in beautiful gardens, we enjoyed eating in the restaurant for exceptional food and views out into the wilderness. The concierge was very helpful with suggesting hikes and seeing yodellers on the mountain. The head waiter was outstanding and an asset to the hotel. The hotel has no car access so must be accessed by the local hillside train, which added to holiday bliss staying in a beautiful town lost in time and culture.

A lovely old world hotel! The staff could not have been more helpful and welcoming. Our room was spacious with a beautiful balcony. We had dinner at the restaurant— also great. Highly recommend!

This is a hotel that has not updated its finishes to match the price. Yes, I understand that you are paying for location and view... but its pretty bad folks. You are going to be paying a premium for the following: No air conditioning. No fridge or ice machines. TINY bathrooms and beds. Old and stained carpet. Your view will be amazing, but you will be seeing them from a plastic chair on a thin metal balcony - yep a plastic lawn chair.

We book for a room with a king bed and we got a room with a double bed The double bed was in a so bad condition We ask to change it and they tell us, we do not have other rooms available We have ask for a refund and no news for now This hotel is in a very bad shape

This stay was disappointing from all other hotels I booked around my Switzerland trip. Customer service wasn’t that great. If you are lucky then you get a good view room. Breakfast didn’t have much choice, just an okay place. Rooms didn’t even have any updated features, it was more of classic style without even a plug point for usb or usb c. I wouldn’t recommend this place if you are traveling from USA.

Very hard beds.

Absolutely stunning view , spent hours on the balcony. Perfect location.

Charming hotel very close to the Wengen train stop. Be prepared for a short uphill walk. Booked via a third party and had no problems. Fantastic included breakfast (juices, yogurt, eggs, pastries, cereals). Staff were prompt and respectful. We upgraded to a balcony room with a mountain view that was very worth it, gorgeous views. There is a sauna with free access in the evenings but we did not try it. My only trouble was many people smoking on the surrounding patios. Not the hotels fault, but it really diminished our ability to enjoy the patio and vistas and fresh air with intrusive cigarette smoke. The patio doors don't fully seal and so smoke wafted in overnight too. I would avoid the restaurant and bar, you can get food and drinks far cheaper elsewhere in town

We stay in room 307, amazing views, 2 balconies, very clean…

The entire experience was terrible. The staff wasn't pleasant or willing to help or assist. The rooms were old and tired and smelled like a care center. Only a few of the outlets worked. Our rooms were never cleaned during out stay. We requested an iron and the front office staff was really put out with the request. The hotel has nice amenities are but not available for the guest. I would never stay at this hotel again.