翁根維多利亞勞伯霍恩酒店，法恩精選酒店 (Hotel Victoria Lauberhorn Wengen, a Faern Collection Hotel)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

The location was great, so close to the train station. The property is lovely. The breakfast was very good. We were disappointed that the spa was closed. We needed more electrical plugs in our room. Wengen is beautiful!

Very nice, modern hotel with excellent views of the valley and immediate proximity to the train (without much noise from the train). Also a very short walk to one of the gondola/trams. Breakfast was good and was included in our rate. Would definitely stay again. 10/10.

Conveniently located directly across from the train station. Beautiful traditional hotel with a wonderful staff. Some of the amenities were closed during our stay for refurbishing but otherwise we loved it. The beds were good, breakfast was ok but not quite as good as we've had elsewhere in the region. Best of all are the mountain views and the Lauterbrunnen valley below! The views are stunning. We could have sat our on our balcony all day. It's also right in town (Wengen) and close to everything. We would stay there again if we ever return.

Close to train station and gorgeous view

Beautiful hotel at a reasonable price in the heart of the Jungfrau region. Very centrally located to all of the nice hikes. The staff was awesome - very kind and helpful. The gym was amazing, buffet breakfast was awesome. Unfortunately the spa and hot tub were under renovations when we stayed but we were able to obtain vouchers to use an outdoor pool nearby! Also the world cup was on during our stay and they set up a big screen outside I the courtyard and played the games! Very caring management. The only thing that could be improved is the rooms could use mini fridges. Otherwise it was great!

The rooms were great but no AC but luckily a mgr brought up fans.

Such a great experience staying at this hotel. From check-in to check-out, staff were very professional, welcoming, kind and accommodating. We will definitely be back! 10/10

Paid high season rate. We are fitness oriented- the ad did NOT INDICATE THE ENTIRE FITNESS AREA/SPA WAS CLOSED for renovation. An accommodation should be made. Staff and Breakfast excellent, room was small and NO SPA😡

I am very disappointed with my stay. The room carpet was dirty, and there was a significant amount of dust throughout the room. Outside the window, there were visible cobwebs, which gave the impression that the room had not been properly cleaned. The coffee machine in the room was dirty and clogged, with brown water coming out when used. In addition, there was no refrigerator provided, which was unexpected. On the first night of my stay, the curtains could not close properly, affecting my family sleep and comfort. I had to report the issue and wait until the next day for it to be fixed. What is most concerning is the misleading advertising regarding the pool and spa facilities. These facilities were under construction, yet this was not clearly communicated before booking. I was not the only guest affected by this issue. Considering the high room rates being charged, this is unacceptable and does not reflect the experience that was advertised. Overall, the cleanliness, room condition, and inaccurate representation of the facilities fell well below expectations.

Great place, great staff