盧納巴格里奧尼酒店-立鼎世酒店集團 (Baglioni Hotel Luna - The Leading Hotels of the World)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Hotel rated 5 stars. Clearly, they don’t know the definition of 5 stars. A/c weak. Carpet with stains in the hallway. Room worn and tired… not historic worn. 2 to 3 stars max. Not a 5 star hotel.

Very quick to attend to every need!

Our stay at this beautiful hotel in Venice was truly unforgettable. The hotel was stunning, with so much charm and elegance, and every detail made our experience special. The service was exceptional — the staff was warm, welcoming, and went above and beyond to make us feel comfortable and cared for. The location, atmosphere, and hospitality made our visit to Venice even more magical. We would highly recommend this wonderful hotel and hope to return again someday

Great location in San Marcos

excellent location and service

I was charged 1800 euros for a glimpse of the canal in a small room which was over the noisy entrance and gondola parking area . Room service and housekeeping were extremely slow. Front desk helpful

Beautiful hotel, steeped in history set in an incredible central location very close to St Marks Square. Fantastic staff and service, with the property itself like a museum. The reason for the low rating is the misleading marketing of the hotel. Despite pictures on the hotels website and featured on Expedia, depicting a wonderful roof terrace overlooking the water - this is not available unless a specific suite is booked or private event organised. Also, whilst the hotel is very well located for private airport transfers, this is not included in the price of the booking (upwards of €150+ each way), which again we felt is incorrectly depicted on Expedia (Expedia did provide a level compensation when this was raised).

Breakfast was quite nice and easy

It's a very nice hotel and we enjoyed our stay. The Expedia website says that there "is a shuttle service to the airport" which is one of the reasons we booked this hotel since we flew out the next day; however, there is no shuttle service and the hotel staff was very confused about why we thought there would be a shuttle service to the airport.

A+