Ermitage 飯店 (Hotel Ermitage)

星級評價以住宿資訊（酒店提供的服務及設施等）綜合因素為準，僅供參考

Would appreciate to know where we can park over night

This is very old but picturesque. Enjoyed.

L'information reçue par courriel concernant le check-in était utile et concis. Aspect à améliorer : Les joints en silicone dans la douche étaient noircis par la moisissure. Moisissures également present au plafond de la douche. La fan de douche n'était pas fonctionnel et un support à serviette près de l'évier n'était pas fixé solidement.

Very Small and expensive if I compare with others travels I have done.

The communication with us was excellent from the point of booking on. Although the room we were originally booked in had a plumbing (we discovered upon arrival), we made a quick call and Rodney appeared and very helpfully switched us to another room. The building is ‘vintage’ and clearly in need of some repairs, but the room was clean enough and the property was excellently positioned for us to explore Old Quebec. I wish we’d had a bit more time! Heads up that many of the rooms are up a flight or two of stairs.

Comfortable room with bathtub and shower Clean with a great location. Quiet building No elevator but I found the stairs weren’t a problem for me and I stayed on the top floor

This is the first time we use a virtual reception. But all is good since you can just run across the street at Acadia Hotel if you have questions. And the staff there is very helpful. Parking is not very clear. They should have map out the parking area. If there is an available parking spot at the back, they should have put a sign or save a spot for the guests. But other than that, all is good. It’s a good walk to the garage parking. Everything else is close by. We had a good walk around the area.

It was ok for the price. The sink was in with the bed not the bathroom which was weird. No staff on site. Pretty quiet which was nice.

The location was great, in old Quebec, right next to fabulous restaurants. Rooms could be a bit more taken care of.

Our room was nice enough. We.could not get the TV to work. When using our hair dryer, the plug in sparked. Our bathroom was disgusting. There was mold growing on the ceiling and all around the trim of the shower. There is no fan in the bathroom. There is no airflow in the room. Over the days there Our room became so humid that all of our stuff was damp and wouldn't dry. We never had our room cleaned. We ran out of toliet paper on day 1 and had to search the property for some as well as find our own clean towels. There is no receptionist in the building so there is no one there to ask for items when needed.