帕兰卡精品酒店及水疗中心 (Dimora Palanca Boutique & SPA)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Lovely hotel, very friendly staff and great location just outside hustle and bustle of Florence.

I particularly love the authenticity of the building being hundreds of hundreds of years old and yet well cut, beautiful staff beautiful spa only lacking in the dining aspect but everything else was perfect. Highly recommend but recommend going out for dinner.

I cannot give this property and its staff enough credit! From our our excellent check-in with Elisa to any issues we’d need in the evening with, Jacobo, all of our needs were met. The chic, yet comfortable interiors were a breath of fresh air. The property and our bedroom were impeccable! I will recommend this hotel to my friends and family and will absolutely stay here agin!

Everything was wonderful! Our room was beautiful and clean. The staff was outstanding and the food was great!

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Overall the property was great for our needs. It was very convenient for us because it had parking on the premises. The staff was amazing and the king room was beautiful. The only drawback is that it was a bit of a walk from the city center.

Property is beautiful and quiet. Would stay there again.

Beautiful hotel. Quiet. Room was extremely spacious, modern, comfortable and impeccably clean. Great espresso in the room! The staff was extremely courteous. The location was perfect. Quiet area, yet walkable to all of Florence’s main attractions. 8 minute walk from the train station which was great for travelling, and most organized tours leave from around there. Would absolutely stay here again.

The staff went out of their way to be helpful with all queries

The bathroom had a sewage smell which they tried to fix - with partial success. Breakfast was not good. Room temperature could not be set thru room thermostat - you need to call guest services and tell them the temperature you want & then they set it. Their concierge services seems to be third party - only reachable thru WA messages! They take little interest in really helping you - not surprising given the exchange is mandated thru WA. Overall very disappointing for a property that labels itself as a 5-star.