杭州远洋凯宾斯基酒店 (Kempinski Hotel Hangzhou)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Lovely room with super soft bathrobes and we liked so much we have bought one for home. Staffs were helpful and efficient and they kindly extended our check out time to take into account our late flight. The hotel is just by the side of the Grand Canal with a shopping center, plenty restaurants literally outside and metro was a short walk away. Brilliant stay and can’t fault it at all.

Excellent in all areas. I will definately stay again when in Hangzhou

Amazing healthy selection of breakfast and there's a tea bar with a wide variety of local teas. Room had a beautiful canal view, spacious and modern amenities. The gym was very well equipped and that is a plus point.

Great place to stay. Great location too. Will revisit if I travel to Hangzhou

Classy business style hotel

Wonderful hotel everything in top notch condition brand new highly recommend. Bellboy Yann was very helpful and friendly

3 days stayed in this hotel. Concierge Mr Yann who helps me booked train ticket since I am a foreigner. Yann is very helpful. He helps me buy train ticket, reminding me to be on time before train departure and ensure I arrive safely and without any issue. He really care about his hotel guest. I really impress with his attitude and service. Will recommend this hotel

Nice hotel near grand canal

Great Location as it is next to the shopping center. The canal can be seen from the room. The big windows make the room bright and pleasant.

Hotel feels new and clean. Gym, pool, and food definite highlights. Buffet, German, Chinese restaurants all worth it. Rooms are ok. Executive Suite is large but lacks detail and warmth. Regular king room has a strange layout with the bathroom sink and mirror in the entranceway. All in all a decent and relaxing stay at this property.