杭州奥克伍德国际酒店公寓 (Oakwood Residence Hangzhou)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Property is a little dated but comfortable to stay. Staffs are nice and accommodating

I stayed at this hotel for 11 days for this trip and was very happy with both the service and overall setup. The property was very clean, and communication with the front desk was always easy and efficient. The room was well-equipped, featuring a washer and dryer along with a full set of kitchen utilities, which made the stay especially convenient. There was also a wide selection of TV channels, including CCTV International (in multiple languages), as well as CNN and ESPN for news and sports. It's easy to access bus stops and short distance to subway. The room is also quiet, which is super nice.

Facilities are out of date and cleaness in public area could be improved to 5 star level.

Room is clean but out of date.

Clean room, the kitchen and other amenities. Will stay again

Front desk employees are good. They try to help the guest. But all of doormen I encountered are mean and arrogant. I don't know why this hotel need any doorman. Tyey don't do anything but staring guests.

Personal services, extra efforts by all who work here. Our home base each time when we are in Hangzhou. Exceptional service and perfect location.

Like: Spacious room Washing machine in room Good mannered housekeeping staff Not like: Toiletories not good quality Washroom old and water stains Small selections in breakfast buffet

Easy access to food and banking

House keeping staff was excellent and accommodating. The front desk staff was very helpful. This is my go-to hotel when I visit Hangzhou annually.