帝国维也纳豪华精选酒店 (Hotel Imperial, a Luxury Collection Hotel, Vienna)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Absolutely loved this historical hotel!

The hotel property and rooms are absolutely stunning. Everything was perfect from the moment we checked in to the moment we checked out. We were greeted by friendly doormen and the hotel concierge gave us a tour of the property on the way up to our room. When we checked out the staff helped us with our bags and the concierge was ready to help us with cab accommodations. Absolutely do not miss the breakfast, it was delicious.

Incredible.

The elegance and staff are exceptional, treat you like a special guest

The hotel is beautiful. However, for the price, I’d expect better service. The staff is not ever enthusiastic. Most of our interactions were lukewarm. Not what I expected. One of the sinks was blocked. Other than that, mostly OK stay.

Staff service in all areas except breakfast room was outstanding. Service at breakfast room was standard. Building with 300 years maintains its glamour.

I had amazing stay mind you I am an easy person to please . Thanks to Attila and Venessa I had amazing stay . For sure I will be back 🙏

My junior king suite with a balcony overlooking the city was false promotion. There were two small, narrow platforms that were more like gangplanks with a view of the building across the street. No room for having breakfast outside and even if there was it wouldn’t have been at all nice.

Simply exceptional. The hotel is stunning, and the service is exquisite.

The room was very regal. The staffs were beyond nice. Everyone went out of their way to help. Dieter and Rafael (concierge) were super helpful. Can’t wait to return for the Vienna Ball!