Summer Tree Hotel Penang

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

If u arrived late, parking should be a problem because not enough space although the hotel has underground parking. Overall ok room and aircond in good condition. Bathroom with hot shower and spacious. Worth the price

Friendly staff and hotel very clean . Also restaurant very closed

Dirty sheets on bed which were replaced with more dirty sheets, staff on reception were friendly but said that that's just what the bedding is like which wasn't very helpful.

Air cond is not working and there are stains on the bed sheet

The location and accessibility to food is great however bedsheet was stained and aircon not working well in my room. When we request for a change of bedsheet, instead of assisting us. We were given a new sheet expecting us to change on our own... Customer service and room cleanliness need to be improved.

The staff were all very helpful. However, the room condition needs to be improved. 1. Aircond not powerful and air not cold although set to the lowest temperature 2. Water pressure at the wash basin is poor and the hot/cold water tap is set opposite the norm 3. When I checked in, there was a piece of used towel laying on the dressing table and the shower area was wet as though someone just had their shower in my room. The room was unlocked and the door was left semi open when I checked in.

Everything was good ❤️ I stay there 4 days 3 nights , Overall was really good , very friendly Receptionist, excellent room service , the person who incharge for car park also was really good attitude , so i would suggest this hotel 💕 affordable price. P/s : just add on brush teeth with toothpaste, thankyou

It is a very quiet place. But is a bit far from the center by walking.

Selesa, bersih dan staf yang mesra pelanggan. Suasana di lobi hotel amat menyegarkan mata memandang dan juga ada mesin menjual makanan segera dan minuman

Bedsheet and pillow case were stained and bed are sunken