槟城钻石奢华酒店 (Diamond Luxury Ben Thanh)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The location is perfect close to all the attractions nearby in walking distance. Good price, clean and give you a peace of mind…feeling very safe staying here for two nights

Pictures are not reflective of the property. Great location though

Guest service was top notch

Clean rooms and excellent customer service by Suly and her team!! I will recommend to others!

Good

The room is large and located very close the heart of the city. Convenient to eat and shop. Staff is friendly and accommodating. One on the AC units went out during our stay and that was fixed immediately.

room was clean, staff are very nice and helpfull, will go out of their way to help.

The room was very nice and spacious. Staffs are exceptional friendly and helpful.

Very cultural

10/10 for the staff. The staff was super polite, friendly and nice. However, this hotel has “luxury” in the name, but it is far from that. We had the “penthouse”. It was dark, and the bathroom would flood every time you showered because it was poorly designed and built. Really awful design. This caused the floors to always be slippery and wet. On top of that you have to climb into a deep tub. Very dangerous for older people. This also caused cleanliness issues. Room was also a bit small for a “penthouse” and luxury. The price is very expensive for what you get. You could pay the same and get a much better hotel in the city in the same area. The lobby area is also super small and crowded. I feel bad for giving a low rating, because the staff was really great. But the condition of the hotel wasnt great for the price at all.