阿拉木图洲际酒店 (InterContinental Almaty by IHG)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The staff were amazing especially the concierge Madi was great and very helpful,

Very nice hotel and service, but horrible gym (with non working equipment)

Very nice place to stay

Staff is very friendly

Comfortable clean property. Not far from the centre but need to take a taxi or car to go anywhere.

Very friendly staff and excellent breakfast service

Cleanliness of the room very approximate. the room hasn't been vacuumed in 15 days... I was not identified as an ambassador. I had to claim my benefits as a Diamond Elite Ambassador.

Front desk was not helpful at all

太陈旧了

Overall the stay was very good. The receptionists and concierge were very helpful, and the gym was very clean and with new machines and a nice pool. My only criticism is that the bar in the lobby is understaffed and service could be slow, and if one wasn’t sitting near the bar, very slow. It needs more than one person working there all the time. Otherwise, the hotel overall provides a great service and the staff are all very helpful and kind.