蓝鸢尾酒店 (Blu Iris)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The smell of what i was told of air freshner was awful. It was too powerful to have a relaxing night. The whole hotel had that smell.

Linen / towels was not available and the electric points / lights were not working

I am regular visitor to the property but this time the staff behavior and hospitality is not satisfied.

Terrible staff never going back Please s5ay out of the place

Na

Shower Facilities is bad

Staff, especially the people at the reception were not behaving cordially; they were rude.

This was perhaps the lousiest of all my stays and am so sorry to sound so negative. I do not recommend anyone to stay here ever. Parking was difficult at that place. The room did not have hot water and we had to struggle whole evening long but still it didnt work. We had to change room shifting all the bags etc. The other was marginally better but hot water still was just warm in the evenings. If there was anything that was good, it was the breakfast which was pretty decent. there was no major complaints. The other good thing was that the place is calm and u dont hear all the noise on the road.

Need to improve in customer services and facilities

Didnt have a comfortable stay. Everything needed to ask for few times till we actually got it. Such as hairdryer, clearing the rubbish, towel and water. Cleanliness was bad. Still could feel the floor wasnt clean. The hotel was too noisy by music, renovations and events.