成都首座万丽酒店 (Renaissance Chengdu Hotel)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Great hospitality

The manager was extremely rude, the guy who checked me in said he would let me know when a room became available (as there were no clean rooms when I checked in), but he took off for his lunch break and didn’t tell the other employees I was waiting there. They refused to let me cancel my upcoming reservation after I had a bad experience with a manager, and then they tried to charge my credit card three times in a row for something and triggered a fraud alert that got my credit card frozen. Definitely my worst experience in 31 years of staying at hotels in China. The only positive was all the young women who worked there were very friendly and tried to do what they could to make up for the rude manager.

Everything is good.

Gym was good for exercise. The mall is a bit far so I rented a bicycle and rode with my family about 7 mins with traffic. No swimming pool available when I ask the lady there how about in July she said she is very uncertain.

The only complaint I have for the room is that there

The hotel is located not too far from the train station. It is also located close to the city area, only about 20min by train or car. Nearby there is also lots of local food only 5 to 10 min away, very convenient. The hotel itself has very comfortable bed. Very recommend to stay.

Got upgraded to room on higher floor, with such beautiful view of the city. Staffs at fromt desk are very helpful. Close to mtr station.

Beautiful room and great amenities, perfectly situated in a great neighbourhood!!

I truly enjoyed my stay at the Renaissance Chengdu. The staff were very helpful. My return flight was a late evening flight and the staff were very helpful to extend the checkout timing so that i would not be stressed out about my luggage.

Overall pretty comfortable stay, great value. However central heating was turned on while outside temperature was >20 Celsius