普吉岛兰草度假酒店 (Orchidacea Resort)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

Clean good breakfast friendly staff

Amazing staff, perfect location

It was ok, many stars, you can hear everything the doors are not sealed, balcony door didn’t open, girls in counter weren’t so informative,

Lovely hotel, staff and grounds, pool area very relaxing. Location is great for the beach but uphill all the way back so ideally you need to be abled bodied as lots of steps to rooms but hotel offers a shuttle bus 24/7.

I was in building 9 which was quite a walk up many flights of stairs from the lobby. The room was clean, but the bathroom was very lacking - toilet clogged multiple times, shower water was not consistent hot/cold regardless of the time of day showering. I was thankful for the balcony, but the door was impossible to open and I had to get staff to assist each time the cleaning staff locked it. I found there weren’t enough towels even for one person - 2 bath, 2 beach, 2 hand, and found I used all of them every day. If there were 2 people, it would have been challenging. The free breakfast was okay - it would be nice to have carafes of brewed regular coffee and the option for sweetener and cream rather than just milk and sugar. I found it odd that there was full-on dinner style food like stirfrys and rice but not more options for breakfast such as eggs to order, or non-crispy bacon. In all, the resort staff were friendly, the pool and bar area very nice, and the location of the hotel was great. I also appreciated the shuttle service to the beach.

Ririr

Hotel not good

Beautiful property. The staff went above and beyond our expectations! The stairs can be rough for some people but we had no problem with them. I look forward to staying here again the next time I'm in Phuket.

We enjoy staying at thia hotel the room was nice and comfortable. Breakfast was great and all the staff are super nice.

I am hapyy