苏家酒店和水上乐园 (Hotel SU & Aqualand)

星级评定以住宿信息（酒店提供的服务及设施等）综合因素为准，仅供参考

The hotel was relatively satisfactory. The facilities need updating and the bed wasn't too comfortable

Good hotel, close to beach, but on the beach is not enough chaise lounge…

Beautiful Hotel. Stayed here 25 times. One deficiency - metres protection is upside down.

If you want palace type opulence, then this hotel is not for you. If you want modern, clean cut, spacious, with excellent spa and fitness facilities, value for money, with amazingly helpful staff and guest relations and you like the colour white you'll love this place like we do. The pool and pool bar has a great spacious vibe, the gardens and outside space is well kept and tended on a daily basis. The breakfast is wholesome and bountiful, with lots of choice. The bar and food prices are also great value for money. The location is second to none and is our favourite on the konyalti beach area. Walk through the adjacent park with restaurants, bars and coffee shops, then jump in a taxi for a 5 minute journey to old town Antalya. It is subliminal. The hotel SU have an alliance with the Aydin beach club a stones throw from the hotel which is amazing, with great staff and service with a smile and a laugh and a great local wine selection. We stumbled across the Hotel SU but it is now our goto hotel in Antalya.. the suites are amazing by the way if you love space. The only hotel that provides a bed on your balcony, absolute quality..

Great hotel with amazing facilities

Had a great stay.

Yes

Absolutely amazing hotel , had a bottle of champagne & cake delivered unexpectedly for my birthday was a wonderful surprise . Staff were amazing from arrival to departure, room service was excellent, food was fantastic.. plenty of options for breakfast. shame I had noisy neighbours below me on my last evening on there balcony untill early hours,it was delt with by staff, (promptly) however, I do think there should be a notice outside in balcony area asking to respect others with noise levels after a certain hour.

No not at all. I mainly wanted to use the pool since I love swimming. Pool was cold and there were no lifeguards when I tried to swim at 530 pm on Match 5th. It should have been open till 10 pm just like gym.The temperature was supposed to be 28.4 like every other indoor pools in the hotels worldwide. It was only 22C. So I couldn't swim. My reservation was for 3 days. I only stayed one night. Following morning I talked to 2 managers in the hotel they both said there is nothing they could do so I left the hotel in the morning of March 6th. I paid for 3 nights, half board , March 5 ,6 and 7. I only had dinner on March 5th. I didn't even have breakfast on March 6th because I was so upset after talking to the managers. They were not friendly and not willing to help at all. I lost my money thru no fault of mine. I moved to a different hotel with a functioning pool and my vacation ended up being more expensive unexpectedly and unfairly. I would give this hotel 1 star

Yes