It was easy to find the store to collect my order. They needed two forms of ID to verify. I forgot to bring my photocopy of ID. I only had passport copy. Luckily they accepted another person's ID and was OK with scanned copy on my phone (they took picture of it to keep for reference). Sim card connection works well, able to hot-spot to other phones. Can activate by yourself, just follow the instructions on the card to dial a number to activate, good as we did not want to activate it on the day we arrived since most of the day was over already. We got a 5 day sim and apparently it ends on 2359h of the 5th day.
Great service. Airport telecom booths only open at 8am. Get this if you will be touching down Taoyuan International Airport before that.
It's fast and easy to use. instructions are clear and convenient.
Convenient collection. Internet speed was great, could make several local calls too. Only downside is the service staff at the counter are not helpful. They will not help to replace your sim and they insist on having both NRIC and passport for collection, having just one means you can't collect the sim though already paid for.