Smetana Hotel (The Mozart Prague by Accor)

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Wonderful experience, staff were great room was good , location is fantastic, lots of history

Excellent location close to so many attractions. Super friendly and accommodating staff. Made us feel truly at home in every way. The hotel is historical and magnificent. We will definitely stay there again when we return to Prague.

Great location

We had a great time staying at Mozart Prague. What an incredible location with fantastic services.

The room was nice and view amazing . The restaurant was unassuming, but the food was great! The hotel was centrally located with easy walking distance everywhere, from Old Town to the Saint Charles bridge. I would highly recommend this hotel.

Great service, friendly and helpful staff. Excellent breakfast.

Beautiful hotel and staff were very helpful. Concierge helped book a private tour and guide and took care of all the details. Room was beautiful and had so much character.

We booked a superior king for one week. First night we were allocated room 108, which was definitely not a superior room…in fact our key card folder had a different number that had been whited out (204). Go figure. The first room was musty, dingy, bad light, no a/c and the bathroom is frankly poorly designed and dangerous. Specifically the shower is when you first enter with no walls, just a downslope than drains. This is important as the floor is marble and you need to walk through the wet floor to use the toilet…very slippery. We were unable to change the room until the next day, after a long discussion about the difference between the photos on their website and the reality. Anyway we were moved to a room we paid for the next day but the hotel still misses alot of little things. For example two single duvets on a king size bed, like what?, no ironing board, the shower head was way too powerful, no lining on the shower door so the floor becomes soaked ( again). Staff were very pleasant - Juliana and Allan in particular.

Centrally located

Location is amazing, staff were exceptionally friendly and helpful.