Le Palais Art Hotel Prague

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Dining team was solid, though food was only available during narrow windows of time. Reception was rather impersonal and rough around the edge s, probably because of lack of training and understaffed. Location is quiet with few dining options in the immediate vicinity.

Great gym. The outdoor terrace is lovely for breakfast. I can't speak for other rooms but we had a deluxe suite which was amazing

When we hung the placard on the door to make up the room, although the bed was made, towels were still on the floor, no additional coffee or tea was provided, and the coffee cups were left unwashed. This was totally unacceptable. Also the terrace was available to those buying overpriced breakfast. Our bathroom sink didn't drain, the sink had a bar that was ready to fall apart as did the hangers. Save your money and book elsewhere.

Lovely!

The hotel was fantastic! So handy to the Number 23 tram which takes you very close to the main center of Prague, and also up to the castle. The breakfast (included in our stay) was absolutely terrific and we could not fault it - they even have an omelet station! Friendly staff, lovely spacious rooms and comfy beds. 10/10 would recommend!

5 stars isn’t enough for the staff at Le Palais Art Hotel Prague. My now-fiancé had originally planned to propose in Vienna, and our trip to Prague was supposed to be the celebration afterward. Instead, the custom engagement ring was repeatedly delayed by the German manufacturer and didn’t arrive in time, turning everything into a logistical mess. After him making frantic calls and an overnight rush from Germany, the ring had to be rerouted to Le Palais at the last minute. Your staff handled the situation with incredible discretion, kindness, and professionalism. They accepted the package, kept it secure, and made the handoff seamless, all without me suspecting a thing. Because of your team, what could have been a disaster turned into a perfect surprise proposal here in Prague instead. The ring is now on my finger (still engraved “Vienna, April 17th,” which makes the story even funnier), and we’ll always associate this hotel with one of the happiest moments of our lives. Beautiful hotel, wonderful staff, unforgettable memory. Thank you for going above and beyond. we’ll absolutely be back. 💍 — Marcel & Breanna

Good

Room was good. Loved the heated bathroom floor. Nice to have a room safe.

Good room, good service. Breakfast was great.

Lovely staff and facilities will definitely be recommending