The hotel would earn a 4 to 5 star rating........BUT we did give a much lower one as there was a huge construction jobsite next to the hotel on our side (new high rise building). We would not have cared if the construction crew would have worked (VERY LOUDLY) just from 7 am to 10 or even 11 p.m. but NO, they work 24/365, Sundays as well....can you imagine the 3 am peep, peep, cloing, bom etc noises?
There is now way the employees at the check-in would not have known about this. Surely I assume we may have been able to request and get another room. but we obviously did not find out after the first night, the next day was weekend which we thought they would not work, at least not through the night. Also we had everything set up in the hotel room all clothes in the cupboard, communication set-up etc. NOT GOOD
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