I wasn’t initially impressed after speaking with a male staff member on the phone. However, when we arrived, the front desk lady was friendly and welcoming, which made for a much better first impression. Unfortunately, the staff member who assisted me during checkout was not as welcoming. There could be better consistency in customer service.
The bathroom was also not very comfortable to use. Water leaked from the faucet handle and around the shower door enclosure, and the toilet continued to run after it was flushed.
The hotel also offered limited dining options, and there was no small shop or convenience store on site for purchasing snacks or bottled water. We will not return to this hotel again.
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