Very disappointing stay.
The bathroom design caused water to leak onto the room carpet, there were large flies in the room, and housekeeping threw away my personal receipts left on the desk.
The worst experience was being trapped alone in an elevator. The door malfunctioned, and when I pressed the emergency call button, nobody answered for several minutes. I had to contact my son to call the front desk for help. It was a frightening experience and completely unacceptable for a hotel of this standard.
I expected much better from a Westin and Marriott property.
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