Swiss Motel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

El edificio viejo y con olor a viejo. La ubicacion es buena. Hay acceso al transporte publico.

1 ⭐️ My experience with this hotel in Seoul was disappointing and unacceptable. Due to a genuine family emergency, I was forced to end my stay early and return home. I promptly notified the hotel, providing sufficient notice and clear documentation of the situation, in good faith that they would handle the matter with a basic level of professionalism and compassion. Instead, the hotel failed entirely in its duty of customer service. My communications were ignored, and no effort was made to respond, assist, or even acknowledge the situation. I subsequently escalated the matter through Expedia, yet despite this, the hotel remained uncooperative and unwilling to engage. While I respect that policies exist, a complete absence of communication and any refusal to consider exceptional circumstances is both unreasonable and unprofessional. This level of disregard for guests is unacceptable. I strongly advise others to avoid this hotel. Based on my experience, you should not expect responsiveness, flexibility, or adequate customer care should any issue arise.

Very good

So old and dirty.

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少し駅から遠くて不便でしたが、その他は快適でした。

Last minute room that came in handy. I think it should’ve been a tad bet cheaper for the quality. But I’m appreciative of the stay nonetheless.

It was expensive for the quality

It was clean and cheap and had a shower. Everything i need when I needed a last minute booking.

LOL, did not know that this was a love hotel. Needed a hotel/motel for a one-night stay. This place wasn't exactly clean as the towels had a few stains and the amenities are limited. As soon as I got off the elevator, I heard loud but passionate moaning from the "opened" room across from mine. LOL, this was a good first time experience, but I wouldn't recommend staying here longer than 1-2 days if you're single.