Travelodge London Kings Cross Royal Scot Hotel

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

The room was clean and bed comfy. Unfortunately on arrival I was told my booking had been cancelled a few days before, I had been scammed and the scammers had pretended to send me emails as hotels.com and phoned me. I didn't answer either of these numbers calls and emails, but they managed to contact the Travelodge and cancel my booking. Staff were really helpful and I booked though the Travelodge website and was given a receipt. After contacting hotels com through live chat I received a full refund. Hotels.com staff said my booking was still live with them and they contacted Travelodge. I was impressed with the speed of this, but hope it doesn't happen again. Thank you to both sets of staff. 😊👍

excellent location

Room was clean, one double bed is what we asked for. for heart of London, it was worth the stay, desk staff nice and helpful. Breakfast was plentyful, but scrambled eggs were dry and powdery. we would stay again for the convenience

Excellent customer service - very friendly and helpful staff. Room was clean and breakfast was good

Conveniently located near public transit and some sites of interest, the hotel itself is somewhat difficult to locate in the warren of street near the station. The rooms, though not particularly small, were not well laid out or furnished; for example, there was no place to put open luggage, no towel racks, etc. Breakfast options were limited but adequate. Free WiFi Internet access was only available in one 30-minute block once every 24 hours (which is not the same as once per calendar day, as this restriction meant that if, for example, on the first day one accessed the WiFi Internet at 7:00 PM, one would only be able to access that free WiFi Internet after 7:00 PM the second day, and so on.

It could do with a lick of paint in the corridors but apart from that clean & tidy. Would definitely stay again & recommend to friends & family. Perfect walking distance from train stations.

Old, poor shower, uncomfortable bed and pillows. Noisy rooms with no soft close on cupboards. No hair dryer, no minibar, no iron or ironing board

Good

There just seemed to be queues in this hotel all the time, to check in, for breakfast. Which was not the most efficient service, although the food itself was pretty good. Biggest bug bare, was my hubbys Guinness was in a Budweiser glass… Very noisy during the night outside, could do with better soundproofing windows

I thought the hotel was good value and conveniently situated for Kings Cross. Staff were helpful. The area nearby is a little run down but did not feel unsafe. A shame there is no free WIFI though having breakfast is a bonus