The Fern Residency Jodhpur (The Fern Residency Jodhpur, Series by Marriott)

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Very terrible hotel . Very dirty . Ambience is very bad . Even Staffs are not friendly. They are very unprofessional. Never recommend anybody. When I went Gym not a single AC working and everywhere dust particles. Even in my room ac is not working properly. Not upto the mark. Never expect this kind of ambience from Marriot Bonvoy.

Our experience was good overall. Thank you.

Fern has converted a 2 star property and maintaining also like 2 star

Amazing experience

I like their Hospitality!

Exceptional dining experience at The Fern Jodhpur! The food was delicious, showcasing local flavours, and the service was outstanding, special mention Ms Sushma & Mr Vishwas were great, Also to add Ms Rashmi at the front desk is a true ambassador of the property, The property needs to work on its maintenance and cleanliness. The furniture and other fixture are poorly maintained . the bathrooms ,window panes, are dirty. The corners have cobwebs and dirt is showed under the bed, The management needs to work on the same to give their customers a better experience

Excellent staff with great kindness from beginning to the end ! At reception Rajni was so professional and helped us plan our days and guided us through out. We could not see a single mood swings ! Wow 👌 Chef “Santos” prepared our dinner with excellent taste! He was very particular to ask if we wanted something else or we would like to have our half board differently prepared. He was genuinely open minded to satisfy us ! Sushma from Darjeeling working as waitress was just a wow ! She was sooo professional and at the same time very private with without crossing her profession! This girl will go very far in her career! The waiter (do not remember his name unfortunately but he was from Varanasi was sooo helpful and nice to us. His boy like cuteness made us fall for this guy. He totally went out of his way to help us out ! The only thing we were disappointed with was the water system was very poor and needs huge maintenance. We complained every day and they fixed it temporary but after a couple of hours same problems. Another we were not satisfied with is the poor WiFi why I couldn’t work as planned. Even the staff had issues with poor WiFi that much so they hardly were able to charge our credit cards without trying over and over again.

The room was not very clean. I expected better from a hotel that claimed themselves as 4 star. Service was very poor, had to wait for an hour just for tea packet to the room. There needs to be more attention to detail while cleaning the room and bathroom. Not worth the price paid.

The Manager Mr Bharat was very professional and caring the breakfast buffet was great and the staff was very responsive . I left behind a pearl necklace which they mailed back to me it was of no intricate value but was a gift from family and this priceless which was recognized and I was accommodated. Near the airport and not far from shopping. Great value

The property did not have sufficient parking, They did not have parking inside the hotel which would have been safe. When asked "is my car safe" they said yes we have cameras. What if you have cameras but my car got stolen how will the cameras actually stop my car from being stolen? The property overall was very okaish according to price that was paid. super slow service, bathroom shower door literally fell on me. Pathetic services.