Ramada by Wyndham Sunnyvale/Silicon Valley

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Breakfast was okay . Need more variety and should be different everyday.

Our rooms smell like mold I had insect in my room my window curtains where old Rip I call the front desk to let them know my WiFi wasn’t working and ask for towels they never brought me towels we could not stand the smell of the rooms the property had shopping carts out side the rooms by the 200 # rooms was very disappointing air conditioning wasn’t working properly the little fridge was not working I really would not recommend this hotel I need a refund

It's a typical budget experience. It's an older property showing the usual wear and tear with dated light fixtures, low end accessories, and a peeling tub, but everything worked and bed and bedding were clean.

Safe clean room. Lots of families with children could be seen. My kids made friends at the pool. Went for the World Cup at Levi Stadium. Perfect location for ride share service to take you to game. Seen lots of people walking from hotel to nearby restaurants, Walmart, and Levi Stadium. If you are looking for luxury this isn’t the place for you. If you are looking for your family to be safe and get a good nights sleep, then you have found your next stay.

I love my stay here! The place was clean and staff was very helpful.

Nice old school hotel. Not fancy, but it is clean, comfortable, has necessary amenities (ice, breakfast, pool and hot tub) and has nice grounds that are quiet.

Wouldn't be recommended lack accountability and communication. I was allowed to check in early with the understanding that my I will still be able to check out at my original date but general manager decided to change my my reservation and made it seem like I was only there hourly rate which Ramada does not do hourly rates they escorted my family out including a disabled child on a hot sunny day without any prior notice. I was told that if I wanted to stay I would have to pay additional money when I had already paid for my stay would not recommend this place

Nice stay

Room did not have two full beds as advertised, one was a sleeper sofa bed

When we first got there the police were on scene and blocking the exit so no one could leave. As we went into our first room there was no toilet paper in the bathroom and it looked like blood stains on the carpet. We called the front desk and the asked us to come up to the office and get tp. When we went up there to get the tp we told them about the stains on the carpet and they offered to move us which we accepted. Room #2 had more stains on the carpet that looked like blood and 2 officers and their vehicles right outside our door. So we went back to the front office and showed them the stains on that carpet and they offered to switch our room again. While waiting for the next room a fire truck and ambulance pulled in and left shortly afterwards. Room #3 was better no stains on the carpet but safe was locked and we couldn’t access it. Called the front desk and they said that maintenance was the only one who could open it and they would be by between 8:00 - 8:00 the next day. Useless to us at the time but nothing we could do. Left the hotel at 10 the next morning and returned at 10 that night only to find that they did not enter our room to fix the safe or for housekeeping either. The didn’t empty trashes, make the bed, or anything and we did not have the do not disturb sign out since we expected the safe to be fixed while we were out. Upon checking out they gave us a $50 credit. Needless to say we will not be returning to this hotel. I do not recommend it.