The Grand Hotel

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GREAT PLACE, CONVINIENT,FRIENDLY

Good location. Large rooms. Nice note with fruit and water to greet you upon check in.

Everything was as expected. Very helpful staff and spacious room. Good breakfast.

Notified the Manager that the cable TV was not working. They never fixed the Cable TV for 2 days. Therefore, no TV for 2 days. Alarm Clock was not working. Notified the Hotel Manager and they couldn't fix the Alarm Clock. Elevator breaks down on occasion. Breakfast is terrible. Grand Hotel needs new Management who is willing to listen to the hotel guest.

Staff were lovely at check in, however our room’s dishwasher and the patio blind did not open. It took 2 days for the dishwasher to be repaired and the blind never got repaired, thus we couldn’t access the patio on our 4 day visit.

Very clean room. I would stay in this hotel again.

Room was clean and bathroom had great lighting! Nice place to stay.

Absolutely wonderful place to stay. Everything is great with free full breakfast.

The accessible room that we requested was not at all accessible. The drawers would not open without having to pull with fingernails on each side. The shower had a fairly high threshold that was difficult to traverse with the wheelchair. The shower holder was broken and had to be hand held. The breakfast was ok if you got there as soon as it opened but many items ran out and attendant said that she had none left. Considering the price, this hotel was most disappointing. I would not consider going there again and would not want to use hotel.com since I had to pay for the three days upfront. If we had booked it directly, I would had left after the first night.

I bet this was a really nice hotel when they first opened years ago. Now, not all TV channels work, dresser drawer was broken, no vending machines for sodas, loud AC, and nothing in walking distance.