Granada Inn (Granada Hotel Santa Clara)

Đánh giá sao của Klook dựa trên thông tin tổng quan về khách sạn (như dịch vụ, các tiện ích đi kèm, v.v...) và chỉ mang tính tham khảo

Nice

Room has a strong smell.Carpet smells.

Bueno

Fine for individual short stay with low to moderate expectations. Wouldn’t recommend for couples or long stays.

The rooms and public areas are in very poor condition. Pictures on their website are deceiving and depict rooms that look modern and well maintained which is in contrast to the actual room we stayed in. The lobby area is acceptable but the public hall carpets are stained and fraying, and the walls show damage. Outer security door does not always shut. In rooms: peeling paint in corner of bathroom, shower head looks permanently stained with grayish-blackish color (mold/mildew remnants?), shower stall outer caulking stained black (mold/mildew?), bathroom vent dented, rusting, and caked with dust. Bathroom ceiling can light very rusty. Paint is peeling in corner of bathroom wall. Toilet seat loose and missing fastener cover. Large stain (mold? mildew?) on bathroom ceiling. Poor fitting shower door, very hard to open/close, must slam hard to close fully. Housekeeping only two days per week. When extending our stay a day or two, the lobby clerk made promise to honor discounted rate but was not authorized to do so. Room rates are around the 170+ per night range and this hotel is a one-star dump and badly in need of remodeling/renovation. I would never book a room at the Granada Hotel (2515 El Camino Real, Santa Clara, CA ) again.

The rooms were updated and nice, but the hallways were dirty and old as was the entrance and lobby areas

Smelled really bad in room. Carpets were dirty and ripped. Light next to bed did not work as outlet did not work. Broken curtains rod laying on floor. Do not recommend

One of the outlets by the bed didn't work at all. The shower was oddly shaped and shower head not very adjustable. A lot of water leaked out of the glass doors getting the floor wet. The TV had Audio Description turned on and we could not figure out how to turn it off. The remote was slow to respond to button presses.

M

This was my second stay at this hotel for WWDC! It still could use a little bit of updating in areas, but overall it was a very clean and enjoyable experience. I definitely will continue to stay here as long as I continue to attend WWDC!