The room had grease marks on the wall, the bathtub had soap scum in it that you could see and feel while in it, and carpet/baseboards caked in dust. There was hair inside our ice bucket. The A/C can be set as low as 65F, but for the whole 3 days the room sat at about 75 despite being set as low as possible with fans on high and curtains shut. The only amenities this hotel really has to offer are the ones at Mandalay Bay making them a bit of a walk to access. The corner suite overlooked nothing impressive and we were given a pretty low floor even after paying over 800 dollars for just a room. The booking came with a 100 dollar food and beverage credit for the entire stay, and we didn't use the whole thing. Upon checkout, we were told it was covered and owed nothing. Then that night I was charged the money from my card anyway. I had to call (was given the wrong number the first time) and wait on hold forever (twice) just to talk to someone to have the charges refunded. I've stayed in many hotels, and this one was just not worth the price for how much of a hassle everything was and how few amenities there were.
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