Maybe this tour is too popular due to the annual light show at Miyama so there was at least 100 people on that day, so it was quite messy as you will need to ask between the few tour guides on whose list you’re on. The tour is quite hassle free, where you only need to be on time to meet up and gather after attractions. The schedule is quite tight so you have minimal time to sit down and eat, (if you’re late or too long at an attraction you will have to order take out and eat on the bus). Our luck wasnt as good because it didn’t snow at Miyama, hence there was no (minimal) snow or snow lanterns. Our tour guide is a Taiwanese lady (Jacky) living in Japan, would be entertaining if you understood Mandarin, less for foreigners that is not well versed in Mandarin. She does try to find information online to put on speaker for people to understand (👍🏻A for effort) The trip is worth the price and time, hopefully next year it will be snowing at the time of the event.