Araw ng Paglilibot sa Auschwitz-Birkenau mula sa Krakow

This was a well organized tour. Thanks for the driver Daniel picking up on time from the hotel in Krakow. It was also easy to follow the local guide to better understand the history of Auschwitz-Burkenau. Highly recommended!

our tour started early than expected and had a little panic as we had to think of how to get breakfast. we visited Birkenau 1st and then the Museum which I realise should be the other way round . No guide to explain when in Birkenua so was a little disappointed but the visit to museums went went with guide and audio. The place is well organised and it’s a great experience. Our driver was on time and didn’t expect to have 2 bags of lunch which consist of sandwiches, fruits, chocs , juice and water for us .

visiting Auschwitz is a must when you’re in Krakow, really learnt a lot from this insightful tour. thank you Piotr for driving us back and forth and for being so helpful!

Tour was run by ComFort Tours - texted a day prior to confirm tour and was very detailed. Olek, my driver also followed up with text, introducing himself, and has a profile picture so I'd know what he looks like. Just a note that the tour may not start at 8am, as per stated. I think the tour will start when a slot at the museum is secured, so my pick up was at 6.20am. On the tour day, pick up was very punctual and Olek introduced himself and explained the process of the tour when I asked about it. He also gave an explanation to everyone in our vehicle when we arrived at Auschwitz. There was sufficient time before the tour started for a short break. The tour was led by a museum guide, who brought us through the museum. There were several groups but it didn't feel crowded as the guides made sure that their groups were not in the same area at the same time so that we were able to see everything. After that, Olek drove us to the Memorial. Our museum guide met us there and took us around, with explanations. He was very knowledgeable and answered all our questions. At the end of the tour, Olek there to pick us up at the previously mentioned spot. We were dropped off in the reverse order of pick up. The vehicle was clean and spacious. Comfortable to sit in and Olek is a good driver with good English.

it was a sad trip to the camp but everything went really smooth. the driver Daniel did a great job on the service. definitely recommend!

謝謝Peter載我們一整天，他人很好也很紳士！還幫我們開車門！開車也很穩！服務很周到，導覽過程中也不會一直推銷或是要求給小費。導遊講解也很詳細，讓我們更認識這裡的歷史。

We booked this trip expecting a guide but sadly when we got picked up from our hotel our driver let us know we wouldn’t be getting a guide. We then spent an hour in the van driving around Krakow picking everyone up. When we got there, there were two other vans of people all in the same predicament. As you can imagine we were all not very pleased to be informed the morning of the tour when the organiser had messaged us all the day/night before to confirm pick up time but didn’t let us know about the guide. A few of us from the tour had messaged the organiser to question this and have still not heard back from him. Luckily we did get a partial refund from Klook but it would have been nice to hear back from the company. All in all the transfer to and from Krakow went fine, I do think it would be easier for everyone to meet in one place and save driving around for an hour getting everyone. We did make the most of the day nonetheless but I would reccomend checking with the organiser to make sure you will be getting a guide (if he’ll respond)

到飯店接送非常方便，司機導遊都很親切，只要上車就可以完整體驗

我們參加了一個宣稱為時七小時的集中營導覽活動，但實際情況與活動內容不符。活動總時數遠未達到七小時。我們早上9點抵達，但下午1點15分就被趕走了，1點30分時司機甚至威脅我們說，如果不離開，就得自己搭公車回去。但按照七小時的行程安排，我們根本沒有超時，實際上只進行了四個半小時的活動。 此外，活動簡介中說會提供英文導覽，但在第一個集中營時，司機告訴我們沒有導覽，讓我們先去第二個集中營。在第二個集中營我們只能自己逛，只有1個半小時的時間，沒有任何導覽。當我們到達第二個集中營時，11點入場，結果導覽竟然是用波蘭文講解的，根本沒有人聽得懂。最終我們選擇放棄導覽，自己參觀。這與活動中承諾的英文導覽完全不符，讓人非常失望。 這次活動的體驗非常糟糕，我們支付了比門票高三倍的價格，結果只是買到了門票和接送服務。強烈不建議參加這個活動，自己購票參觀會更划算。 We participated in a 7-hour concentration camp tour, but many aspects did not match what was advertised. The total duration wasn't even close to seven hours. We arrived at 9:00 AM, but by 1:15 PM, we were already being rushed out. At 1:30 PM, the driver even threatened that if we didn’t leave, we would have to take a public bus back. If the tour was indeed supposed to last seven hours, we didn’t overstay, as we only had four and a half hours in total. Moreover, the tour description promised an English guide. However, when we arrived at the first camp, the driver informed us that there was no guide available and directed us to the second camp. We had to walk around on our own for an hour and a half without any guide. When we entered the second camp at 11:00 AM, we were given a Polish tour, which no one could understand. We opted out of the tour and explored the camp on our own. This was completely different from the promised English tour, leaving us very disappointed. Overall, the experience was very disappointing. We paid three times the ticket price but only received entry tickets and transportation. I strongly advise against joining this tour. You’re better off buying your own tickets and visiting on your own.

The place itself definitely worth a visit but the tour is overpriced. I guess it is too hard to get a ticket and they substantially marked up the price. The lunch was not included in the price which their description is factually incorrect. The tour guide was not nice and skipped a lot of places in the museum. The tour itself was less than 3 hrs.