แลงคาสเตอร์ กรุงเทพ (Lancaster Bangkok)

ระดับดาวเป็นการจัดระดับที่พักโดย Klook โดยตัดสินจากข้อมูลต่าง ๆ เช่น การให้บริการ, สิ่งอำนวยความสะดวกของที่พัก ฯลฯ ซึ่งระดับดาวจะใช้สำหรับการอ้างอิงเท่านั้น

Hotel was ok nothing special . On arrival I had already paid in full for my room. But they ask for a 5000 bath deposit which I think is totally crazy . I then asked a member of staff how to get to asok station . But seemed confused didn’t know how to help .

Great family room with separate space for the kids, two showers and a bath. Breakfast was good, with plenty of choice, even for picky eaters. We enjoyed our time at the rooftop pool, always plenty of sunbeds / seating, decent sized pool and a hot tub too. There isn't a lot in the area so you will need to use public transport or taxis to get to tourist spots and restaurants. The MRT is a 10 minute walk away and gives you access to most areas. The blue line is easy to navigate. Highly recommend Anzalone Pizza which is 20 minutes walk or a quick taxi ride away. Not your usual Thai food but excellent pizzas!

Terrible experience. We arrived past midnight after a long journey, and the receptionist rudely demanded a 2,000 Baht cash deposit, even though the room was paid in full. When we refused to go to an ATM at that hour, she became standoffish and sent a man to remove all drinks from our room.As senior citizens, this hostile treatment left us incredibly upset and uncomfortable. Furthermore, the room was dated, musky, and smelled heavily of damp carpet. Completely unprofessional and unwelcome. We will never return.

Our stay at Lancaster was absolutely wonderful - truly the best service I’ve ever received at a hotel. We were greeted after a long day of travel with cold, delicious drinks and brought to our family room which had been decorated with balloons and activities for our children. It was such a thoughtful touch! The pool area was great for our kids and we spent a lot of time there. At one point one of my kids split his chin playing - the staff jumped into action and immediately began first aid, even calling the hotel nurse who applied steri strips. When we returned to our room, there was a get well card and piece of cake waiting for my son. I was blown away by their kindness. On top of the amazing staff and facilities, the room service and breakfast were absolutely delicious. We will be recommending Lancaster to everyone we know that visits Bangkok.

lt was great actually but the only think we didnt like was the old tv system. I love watching TV especially Netflix, Disney+, so it would be better to have a smart TV like other 5-6 stars hotel. The rest was great. Thank you.

Great pool, sauna and gym. Breakfast also of the highest quality.

Amazing experience

We had 2 room. I would give one of the rooms 5/5 and the other a 1/5 or 2/5 because it had an unbearable odor of cigarette smoke. I'm assuming a smoker stayed in the room before us? I'm not sure. The hotel staff did offer us to switch up rooms but having stayed at similar properties , I expect a room to be thoroughly checked before being assigned out where they failed here. Would I go back, yes because other than this , it was a great hotel.

Superb luxury hotel. Staff excellent.

Love this place