The Hotel room was okay. The staff was rude and unacommodating. I had to pay to park in the parking garage however when I got in the parking garage, it was completely full and I had to park 3 blocks away from the hotel and walk back holding all of my bags in the rain. When I told the desk clerk what happened, they told me it was first -come -first serve. I requested a refund for the parking money and found out later that the hotel had sold parking to people going to a concert across the street. POOR BUSINESS PRACTICE. LEAVING YOUR PAYING GUEST OUT IN THE RAIN!!!!
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