We stayed at GM Estate for 6 nights. The property is new and modern, but overall the experience was underwhelming for a longer stay. The family suite was spacious, with a huge bathroom, but lacked basics like salt and pepper, a tea towel, drying rack, Fairy. We appreciated the travel cot and high chair, but they weren’t set up despite being requested in advance - which was annoying.
The gym is a good size with a decent range of equipment. Breakfast was fine if you’re staying for 2–3 days, but for longer stays it was poor—same limited options daily, no decaf coffee, and no local fruit like mango. Tan and Lukkate were especially polite and helpful, though some staff were overly strict (e.g. not allowing us to take a banana, despite having paid for breakfast).
Housekeeping was inconsistent—bins weren’t always emptied, towels not replaced, and floors not properly cleaned. Wi-Fi was a major frustration: it kept disconnecting across all devices and required constant re-login. Management tried to help, but the issue persisted.
Reception and security staff were excellent—friendly, helpful with luggage, and ensured taxis pulled up close. However, the nearest BTS is a 10min walk (in Bangkok’s heat, that’s not a comfortable stroll ), and the hotel is a few streets from sleazy massage parlours—something families should be aware of.
In conclusion, we wouldn’t return for a long stay.
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