Grand Hotel & Conference Centre Calgary Airport, an Ascend Collection Hotel

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Clean room and good breakfast option.

I have issues with the TV. I requested a smart tc but nothing work. We got frustrated and stress for trying to figure out so we just left it be.

We had a great stay for two nights. The highlight was the buffet breakfast with high-quality and varied offerings and attentive table bussing. The rooms were clean and comfortable.

Nice and Clean property. Rooms are actually not small and a bit spacious. We had a good stay.

Check in was slow had to stand there for at least 10 mins while some guy talked on the phone. Finally reception moved to another screen & checked me in. Not very friendly. Room was very tired. TV wouldn’t work. Had to call for help. A/C sounded like a freight train was going thru our room. Had to turn it off & open window. Bathroom had stains tub had mould. We went down to The bar for a drink. They wouldn’t allow us to charge to our room. What’s up with that. Saying that was very quiet & included breakfast was pretty good except the set hours were not acceptable. Would never stay here again

My towels had black hair clumps in them. There was blood on my sheets and the bed was horrible. It was a roller bed that squeaked. No amenities. No vending machines. No water coolers anywhere.

Booked through Expedia and had a choice to pay on site or on Expedia. Check in was easy and quick. Very clean room and well appointed, except there is no room safe. Breakfast was excellent. Ample parking on site. Stayed two nights. We would stay again.

Nobody at front desk had to wait quite a while Black hair in one bed and in the bathroom Breakfast not great

This hotel is in a great location. Close to a lot of shopping and not far from deerfoot for ease of driving. The breakfast was good my only suggestion is to have plain yogurt and berries, as I do not like apples. Upon check in, we got a room that the fridge was completely frozen up and hot to the touch. I asked for a different room as we had bought chicken and salads for something to eat, as we were in town to pick up my twin sister's remains. The staff member on the phone when I called down indicated there were other king rooms available with a fridge that worked and just to come down and we could get a new room. We took all our stuff back downstairs. I waited over 20 mins to get a new room and the hotel clerk was very rude to me when I explained the situation she was not pleasant to deal with. Other than this experience at the front desk upon check in, this hotel was good! The gym is adequate and even has free weights.

Great stay