Chateau Beachside Resort

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All apartments are non-smoking A AUD 250.00 security bond payable on arrival, and check-in and room access will not occur until the bond has been paid in full. This bond must be processed as a pre-authorisation on your credit card (Visa or Mastercard Debit Card). Note: the pre-authorisation will hold on your card for approximately 5-10 working days and cannot be cancelled once processed. If you cannot provide the AUD 250.00 security bond in full you will not be allowed to stay and no money will be refunded for any pre-paid accommodation Pets are not allowed Extra person (per night): Adult AUD 30 and Child AUD 20 Sofa beds are not made up unless requested and are at additional nightly cost Twin share extra bedding – Rollaway Bed: AUD 30 per stay ; Sofa Bed: AUD 45 per stay. Crib / baby cot: AUD 30 per stay Extra child (under 5 years of age) requiring no extra linen, bedding or towels – no charge Maximum of 1 rollaway or 1 crib/cot per room All reservations must specify clearly the correct number of occupants (persons) who will be staying in the room. Sofa beds and extra bedding and child cots must be requested at time of booking, and are subject to availability. We cannot guarantee extra bedding will be available at time of arrival if not pre-booked. All additional charges for “bedding and housekeeping services” are payable direct to the property at check-in or when requested On-site parking: 1 x on-site car or motorbike parking per room is provided Total price includes all taxes, use of recreational facilities and service fees, but does not include any extra guest charges and supplementaries which are not calculated automatically, and which need to be paid separately to the hotel at check-in. Your room will be serviced prior to your arrival with bed made up, and towels provided. Housekeeping cleaning & services are included mid-term, each week, for bookings over 8 days. As we are not on-site we do not provide any replenishments during your stay including linen or towels. Our rooms are not serviced daily, and our room tariffs reflect guests feedback that they would prefer to pay a lesser amount for a non-serviced option. Additional housekeeping services can be provided but must be notified with 24 hours notice. The Chateau Beachside is a mixed use building which includes residents and permanent tenants, and has a strict “No Party” and “No Anti-Social Behaviour” policies which are strictly enforced for the benefit and peaceful enjoyment of all occupants. As such, we will refuse certain bookings for the purpose of group events or parties. Parties and excessive noise and anti-social behaviour are not tolerated within the property, including all rooms Only guests registered with Chateau Beachside Holiday Rentals are permitted in rooms after 10 PM Failure to comply with these policies may result in the eviction of guests from the property, and the forfeiture of all accommodation and other monies paid