Hotel Francs

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Needs a better location and ability to charge multiple devices. There was one charging station with multiple types. Needs a black out curtain Mattresses are hard. I prefer slightly softer mattress top.

The staff were very helpful, and the room was spotless. The location was great, with restaurants and convenience stores nearby.

Great walkable location to Makuhari Messe. View from our room was beautiful. Thoroughly enjoyed the excellent breakfast.

This hotel is super aged. Its in a convenient location for shopping districts and the stadium however the hotel itself is kinda sad. Bathrooms look and function like they are from the 80's and there are weird wires in the room to make the ancient bedside table tech operate (kind of). Lamps didn't work in our room. Decent space to repack our bags though! In terms of service, check in was slightly annoying - zero flexibility on checking in half an hour early even though the place was a ghost town. Also they charged us a 20 yen to print 2 tickets? Obviously wasn't about the meaningless amount of money but it just felt so awkward to be charged for that at all? Overall wouldnt stay there again as there are heaps of other places in the area that looked better.

Lots of staff to assist with questions in english

I enjoyed my stay. The only issue is the size of the bathroom

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The hotel is older but is in a very safe and quiet area. There is direct bus transport between it and Haneda Airport at specified times for a reasonable rate. Shopping at the outlets is a two-minute walk away. The staff is extremely helpful.

Pillows were too soft and room was just too hot with the heating! Had to switch off the AC altogether but room become stuffy and suffocating. Terribly uncomfortable and you will not have a good sleep. Overall hotel need a refresh and makeover as its getting old...including the bathroom towels!

The property is a little dated but overall the customer service was great! The facilites were clean and the room was spacious and comfortable. It’s in a very convenient location and the Limobus to the airport picks up right in front of the hotel.